Contracts That Actually Protect You
Cap liability, exclude consequential damages, and align SLAs with realistic uptime and support. Tailor indemnities narrowly to actual risks. Founders often learn the hard way that a single uncapped clause can overshadow the entire value of a multi‑year customer relationship.
Contracts That Actually Protect You
Decide in advance your must‑haves versus nice‑to‑haves, and keep a playbook of acceptable alternates. Anchor with your paper when possible. Calm, principled negotiation builds trust and often gets you better outcomes than aggressive posturing ever will.
Contracts That Actually Protect You
A founder insisted on a clear acceptance clause tied to defined criteria. When a client tried to delay payment after launch, the clause triggered milestone acceptance automatically. Cash arrived, runway extended, and the team made payroll without panic.
Contracts That Actually Protect You
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